FAQ

Delivery time depends on your location, but it typically takes 2-3 working days.

The delivery costs around 24€ in the European Union

You can pay for the order using the following methods:

Credit/Debit Card via Stripe
PayPal

We offer standard 2 year warranty for individual and 1 year for business customers.

In Paradox Ergo One, you can customize nearly every important feature, including the headrest, lumbar support, backrest, seat, armrests and overall chair height.

The weight limit is 120 kg.

Here you can find the instruction.

Yes - we provide our customers with a 365 days product return right counted from the date of purchase. This applies to the chair with no signs of use.

In order to file a complaint, you need to send a completed complaint form together with photos at: [email protected]

To clean your chair, use a damp cloth with water to wipe the mesh. Let it air dry fully.